Refund policy
Last updated: [date]
Placeholder — Spencer will write this and have it reviewed.
Who can get a refund
[When a refund is possible, and when it isn't.]
How to ask for one
[What to send (for example, your order email and reason), and where to send it.]
How long it takes
[How long we take to reply and to process an approved refund.]
How you're refunded
[Refunds are made manually through HitPay: where the money goes back to, and whether any fees are kept.]
Contact
[The email address for refund requests.]